Our shared Responsibility

Privacy and Usage Terms

Effective: 20 july 2023

Welcome to SapienVault. We value your privacy and are committed to protecting your personal information. This document outlines our Privacy & Usage Terms, covering our practices regarding the collection, use, and sharing of your information when you use our website and API products, as well as our terms of use and responsible AI usage guidelines.

Privacy Policy

1.1 Information We Collect

Personal Information: When you register on our platform or use our API products, we collect personal information such as your name, email address, phone number, and payment information.
Usage Data: We automatically collect information about how you interact with our website and API products, including your IP address, browser type, device information, and usage patterns.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website and collect data on usage patterns.

1.2 How We Use Your Information

To Provide and Improve Services: We use your information to operate, maintain, and enhance our website and API products, including troubleshooting and improving the functionality of our platform.
To Communicate with You: We use your contact information to send you updates, respond to inquiries, and provide customer support.
To Process Payments: We use your payment information to process transactions and manage billing.
To Ensure Security: We use data to monitor for fraudulent activity and ensure the security of our platform.

1.3 Sharing Your Information

Third-Party Service Providers: We may share your information with third-party providers who perform services on our behalf, such as payment processors and analytics providers.
Legal Compliance: We may disclose your information to comply with legal obligations, respond to legal requests, and protect our rights and interests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

1.4 Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, or alteration. These measures include encryption, access controls, and regular security assessments.

1.5 Your Rights

Access and Correction: You have the right to access and update your personal information.
Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You can opt-out of receiving marketing communications from us at any time.

1.6 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

1.7 International Transfers

Your information may be transferred to and processed in countries outside of your own. We take appropriate measures to ensure that your information is treated securely and in accordance with this Privacy Policy.

Terms of Use

2.1 Acceptance of Terms

By accessing or using the SapienVault website and API products, you agree to comply with and be bound by these Terms of Use. If you do not agree with these terms, please do not use our services.

2.2 Use of Services

Eligibility: You must be at least 18 years old to use our services.
Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
Prohibited Activities: You agree not to engage in any activity that disrupts or interferes with our services, including hacking, spamming, or distributing malware.

2.3 Intellectual Property

All content and materials on our website and within our API products are the property of SapienVault and are protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

2.4 Limitation of Liability

SapienVault is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services. We do not guarantee the accuracy, completeness, or reliability of any information provided through our platform.

Responsible AI Usage

3.1 Commitment to Ethical AI

SapienVault is committed to developing and deploying AI technologies in a manner that is ethical, transparent, and respectful of user privacy.

3.2 Principles of Responsible AI

Fairness: Our AI models are designed to be fair and unbiased, ensuring that they do not discriminate against any individual or group.
Transparency: We strive to make our AI models and their decision-making processes as transparent as possible.
Privacy: We prioritize user privacy and ensure that our AI models do not collect or use personal data without explicit consent.

3.3 Data Usage

No Model Training on User Data: Our AI models do not train on user data. We use anonymized and aggregated data to improve our services.
Stateless Processing: Our AI models process data in a stateless manner, meaning that they do not retain any user-specific information between sessions.

3.4 User Responsibilities

Users are responsible for using our AI products in a manner that is ethical and complies with all applicable laws and regulations. Any misuse of our AI products may result in the termination of your account.

3.5 Reporting Misuse

If you become aware of any misuse of our AI products, please report it to us immediately.

By using our website and API products, you agree to these Privacy & Usage Terms. Thank you for choosing SapienVault.We may update this Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

If you have any questions about this Policy, Please Get in Touch With Us